US Tech Support

BK Tech Support

Kitchen Minder™ Support - United States of America
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VERSION 6.0

Version 6.0 ‐ Included with Kitchen Minder™ Systems shipped on or after March 20, 2014
Paid Upgrade for Kitchen Minder Systems shipped prior to March 20, 2014

Version 6.0 is required for full functionality and communication for NEW Merco, Duke IRHS and Prince Castle Dual Temp PHU’s to the Kitchen Minder. Temperature settings are programmed from PCMinder and transferred to the PHU’s via Kitchen Minder.

To purchase the Paid Upgrade license:

Click here to pay on-line: Kitchen Technology Innovations or call ICC at
1-877-422-8788 or +1-631-673-5100 and ask for a Sales Associate.


If you download and install v6.0 without purchasing the license, the software will not run and you can pay at that time to release the software key. Or you can downgrade back to v5.0 (see next section VERSION 5.0)

Instructions for Version 6.0:

NEW Merco, Duke IRHS and Prince Castle Dual Temp PHU’s
Download v6.0 Installation Instructions
Download v6.0 PCMinder Temperature Pass-Thru Instructions
Download NEW Merco, Duke IRHS and Prince Castle Dual Temp PHU connection Instructions
Video of 6.0 Upgrade process

Software for Version 6.0:

Download v6.0 Kitchen Minder™/PCMinder software

Product Profiles File:

The file Product Profiles.csv contains product temperature profiles for NEW Merco, Duke IRHS and Prince Castle Dual Temp PHU’s and is described in the document v6.0 PCMinder Temperature Pass-Thru Instructions above. The latest version of the file Product Profiles.csv is included in the v6.0 software above. If you only want to download that latest file click the link below and copy the file to your c:\Program Files\ICC\POSInterface directory\

Download Product Profiles.csv (US Released 2017-05-02)

Download Product Profiles.csv (EMEA Released 2015-08-18)

VERSION 5.0

Version 5.0 ‐ Included with Kitchen Minder™ Systems shipped before March 20, 2014

If you have downloaded and installed v6.0 without purchasing the license in error and want to downgrade back to v5.0, download and install the software below:
If you want to upgrade your PCMinder Software to the latest version of 5.0 download and install the software below:

Download v5.0 Kitchen Minder™/PCMinder software

Strategic special DP3 sofware

Download v5.0 Strategic Kitchen Minder/PCMinder software
Download v5.0 Strategic Instructions

gPLS - now with 64-bit compatibility

Download latest gPLS software for Excel 2000-3 (Release 2016 - 12b released 12/14/16)

Download latest gPLS software for Excel 2007-10 (Release 2016 - 12b released 12/14/16)

More Help Documents

KITCHEN MINDER 2 ™ System Reference Manual
Download 5.0 Instructions (.pdf)
KM Manuals Package